Managing Vendor Qualification, Performance and Contract Compliance
Managing Vendor Qualification, Performance and Contract Compliance
Course Code:
LT09
Course Objective
Benefit from learning from a seasoned practitioner
Hearing the practices and experiences of others
Cover the vital steps in a proper supplier evaluation
Matching customer requirement with the correct supplier segmentation
Develop meaningful performance measures
Learn how to use those performance results for continuous improvement
Target Audienc
Contracts, Procurement and Project personnel
Engineering, Operational, Quality and Maintenance personnel
And all others who are involved in interfacing with contractors or suppliers in the acquisition of materials, equipment, parts and services or anyone who wants to improve supplier performance and gain successful outcomes from contracting situations
Course Outline
DAY 1: Vendor Qualification: Compiling an Approved Supplier List
Determining the goals and objectives of Procurement
Formulating a proper Procurement strategy
Involving the end-user in determining the required technologies
Developing an approved supplier list based on the required technologies
Compiling supplier selection criteria
Forming commodity teams to evaluate and provide supply solutions
DAY 2: Supplier Assessment
Supplier initial questionnaire
Detailed supplier investigation
Quality management systems
Performing a supplier assessment
Process capability studies
Certification of suppliers
ISO Certification
Setting acceptance criteria
Engaging the supplier during the tender process
DAY 3: Supplier Performance – What to Measure?
Carrot or stick?
Setting of objective that are aligned with the goals of the company
Characteristics of a good performance measurement system
Developing a supplier performance system
Sources of data
Common mistakes in data recording
Implementing the system
DAY 4: Supplier Performance – Interpreting the Results
Rating the individual supplier
Ranking your suppliers
Disseminating the results: what to do and what not to do