Managing Vendor Qualification, Performance and Contract Compliance

Course Code: LT09

Course Objective

  • Benefit from learning from a seasoned practitioner
  • Hearing the practices and experiences of others
  • Cover the vital steps in a proper supplier evaluation
  • Matching customer requirement with the correct supplier segmentation
  • Develop meaningful performance measures
  • Learn how to use those performance results for continuous improvement


Target Audienc

  • Contracts, Procurement and Project personnel
  • Engineering, Operational, Quality and Maintenance personnel
  • And all others who are involved in interfacing with contractors or suppliers in the acquisition of materials, equipment, parts and services or anyone who wants to improve supplier performance and gain successful outcomes from contracting situations


Course Outline

DAY 1: Vendor Qualification: Compiling an Approved Supplier List

  • Determining the goals and objectives of Procurement
  • Formulating a proper Procurement strategy
  • Involving the end-user in determining the required technologies
  • Developing an approved supplier list based on the required technologies
  • Compiling supplier selection criteria
  • Forming commodity teams to evaluate and provide supply solutions

DAY 2: Supplier Assessment

  • Supplier initial questionnaire
  • Detailed supplier investigation
  • Quality management systems
  • Performing a supplier assessment
  • Process capability studies
  • Certification of suppliers
  • ISO Certification
  • Setting acceptance criteria
  • Engaging the supplier during the tender process

DAY 3: Supplier Performance – What to Measure?

  • Carrot or stick?
  • Setting of objective that are aligned with the goals of the company
  • Characteristics of a good performance measurement system
  • Developing a supplier performance system
  • Sources of data
  • Common mistakes in data recording
  • Implementing the system

DAY 4: Supplier Performance – Interpreting the Results

  • Rating the individual supplier
  • Ranking your suppliers
  • Disseminating the results: what to do and what not to do
  • Rewarding good behaviour
  • Supplier recognition
  • Punishing bad behaviour
  • Corrective Action Procedures

DAY 5: Remedies for Breach of Contract

  • What constitutes a breach?
  • The different types of breaches
  • The different remedies available
  • Determining the quantum of damages
  • Liquidated damages
  • Equitable damages
  • Court injunction

Determining the Final Outcome

  • Project close-out report
  • Time
  • Performance/Quality
  • Cost
  • Lessons learnt

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Date & Location

Date : 14 April 2019

Duration : 5 days

Place : Kuala Lumpur

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Date : 10 November 2019

Duration : 5 days

Place : Istanbul

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