Practical Tools for Effective Leadership: Motivating, Coaching, Counselling & Mentoring
Course Code: MN19
Course Objective
- Study effective team operations
- Analyze effective communications strategies
- Understand how to give and receive effective feedback
- Consider tools for motivating and delegating
- Explore leadership styles
- Examine construction of a learning environment
Course Outline
This course will mainly benefit to purchasing managers, senior buyers, project managers, civil engineers, construction managers, contractors, sub-contractors, site engineers, senior management, and government agencies, architects, construction professionals, and anyone responsible for purchasing at a senior level who seeks to enhance their skills further.
Program Outline:
DAY 1: Starting From Within – You, The Team Leader
- Know yourself and your role as a team leader – you strengths and style preferences
- Set personal goals to guide your outputs
- Prioritise your time and tasks effectively and train your team to do the same
- The power of role modelling and “Managing by Walking Around”
- Examine and challenge the impact of your belief system and limiting beliefs
Building Team Foundations
- Learn from what high performing teams do
- Establish a stretching team purpose – developing a Team Purpose Analysis – TPA
- Map out stakeholders and their needs
DAY 2: Establishing Team Environment, Membership and Roles
- Build an energetic team environment
- Establish team roles – what’s missing in your team, what’s duplicated?
- Apply team development stages knowledge to inform your leadership interventions
- Identify and share individual’s social and work style preferences
DAY 3: Building Outstanding Team Productivity, Progress and Learning
- Deploy the lessons of motivational theory in managing the team
- Influence and persuade stakeholders and partners
- Help the team cope with change and be resilient
- Develop a systems thinking perspective for continuous team improvement
- Conduct team “After Action” reviews and follow up actions and achievements
- Apply methods to celebrate team progress and successes
DAY 4: Building Frictionless Team Communications
- Improve and enhance individual and team communication skills – listening, questioning, clarifying and summarising skills
- Identify and develop strategies to overcome barriers to communications
- Use Appreciative Inquiry to develop positive approaches to team issues
- Give corrective and positive feedback that motivates
- Design and conduct productive team meetings
- Deploy the RACI approach to work allocation and reporting
DAY 5: Dealing with Team Conflicts and Using Them to Improve Team Performance
- Identify and resolve common team problems
- Using the Thomas-Kilmann conflict mode instrument
- Identify and manage dysfunctional, counter-productive team behaviour
Creativity for Team Problem Solving and Learning
- Deploy methods to overcome mental blocks
- Obtain the benefits of brainstorming
- Make use of a range of creative and decision-making tools
DAY 6: The Need for Leadership in the Modern Workplace
- The background against which we manage and lead in today’s business
- The difference between doing, managing and leading
- Characteristics of highly effective leaders
- What leaders do to achieve results; leadership style; transformational leadership
- Leaders and practical motivation
- Developing a personal leadership mind-set
- Personal profiling: knowing our own leadership strengths and areas to develop
DAY 7: Building and Leading Successful Teams
- Achieving the high-performing team
- Developing team members
- Working successfully across team boundaries – team working and strategic alliances
- Identifying the essential factors in motivation. Linking theory to practice
- Decision-making with teams
- The benefits and barriers to delegation: knowing what and how to delegate – the different delegation styles
DAY 8: Developing the Key Players: From Performance Appraisal to Performance Management
- Successful performance appraisal: the essential ingredients and the benefits
- Leading performance appraisal forward to performance management
- Teleological thinking and target setting
- Agreeing and working towards objectives
- Building on success and recognising achievement
- Dealing with performance gaps
- Everyday coaching as a performance management tool
- Coaching styles and behaviours
- The leader as a mentor
DAY 9: Key Communication Skills of Leaders
- The essentials of effective interpersonal communication in the leadership role
- Personal communication skills: confidence, clarity, understanding and trust
- Communicating successfully with the team, with colleagues and with stakeholders
- Understanding assertiveness in leadership
- Using assertiveness to achieve win-win outcomes
- Communicating effectively in difficult situations
DAY 10: Leadership Strategies, Ongoing Success and Tools for Building a Learning Environment
- Defining a learning organisation
- The benefits of creating a learning environment and steps to achieving this
- Creating opportunities for team members to develop experience and confidence for ongoing success
- Managing and leading change: creating a shared vision
- Leading successful change in modern business
- Action planning for return to work: seminar members will develop an action plan of Personal Leadership Actions they intend to apply on return to work
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