Practical Tools for Effective Leadership: Motivating, Coaching, Counselling & Mentoring

Course Code: MN19

Course Objective

  • Study effective team operations
  • Analyze effective communications strategies
  • Understand how to give and receive effective feedback
  • Consider tools for motivating and delegating
  • Explore leadership styles
  • Examine construction of a learning environment


Course Outline

This course will mainly benefit to purchasing managers, senior buyers, project managers, civil engineers, construction managers, contractors, sub-contractors, site engineers, senior management, and government agencies, architects, construction professionals, and anyone responsible for purchasing at a senior level who seeks to enhance their skills further.


Program Outline:

DAY 1: Starting From Within – You, The Team Leader

  • Know yourself and your role as a team leader – you strengths and style preferences
  • Set personal goals to guide your outputs
  • Prioritise your time and tasks effectively and train your team to do the same
  • The power of role modelling and “Managing by Walking Around”
  • Examine and challenge the impact of your belief system and limiting beliefs

Building Team Foundations

  • Learn from what high performing teams do
  • Establish a stretching team purpose – developing a Team Purpose Analysis – TPA
  • Map out stakeholders and their needs

DAY 2: Establishing Team Environment, Membership and Roles

  • Build an energetic team environment
  • Establish team roles – what’s missing in your team, what’s duplicated?
  • Apply team development stages knowledge to inform your leadership interventions
  • Identify and share individual’s social and work style preferences

DAY 3: Building Outstanding Team Productivity, Progress and Learning

  • Deploy the lessons of motivational theory in managing the team
  • Influence and persuade stakeholders and partners
  • Help the team cope with change and be resilient
  • Develop a systems thinking perspective for continuous team improvement
  • Conduct team “After Action” reviews and follow up actions and achievements
  • Apply methods to celebrate team progress and successes

DAY 4: Building Frictionless Team Communications

  • Improve and enhance individual and team communication skills – listening, questioning, clarifying and summarising skills
  • Identify and develop strategies to overcome barriers to communications
  • Use Appreciative Inquiry to develop positive approaches to team issues
  • Give corrective and positive feedback that motivates
  • Design and conduct productive team meetings
  • Deploy the RACI approach to work allocation and reporting

DAY 5: Dealing with Team Conflicts and Using Them to Improve Team Performance

  • Identify and resolve common team problems
  • Using the Thomas-Kilmann conflict mode instrument
  • Identify and manage dysfunctional, counter-productive team behaviour

Creativity for Team Problem Solving and Learning

  • Deploy methods to overcome mental blocks
  • Obtain the benefits of brainstorming
  • Make use of a range of creative and decision-making tools

DAY 6: The Need for Leadership in the Modern Workplace

  • The background against which we manage and lead in today’s business
  • The difference between doing, managing and leading
  • Characteristics of highly effective leaders
  • What leaders do to achieve results; leadership style; transformational leadership
  • Leaders and practical motivation
  • Developing a personal leadership mind-set
  • Personal profiling: knowing our own leadership strengths and areas to develop

DAY 7: Building and Leading Successful Teams

  • Achieving the high-performing team
  • Developing team members
  • Working successfully across team boundaries – team working and strategic alliances
  • Identifying the essential factors in motivationLinking theory to practice
  • Decision-making with teams
  • The benefits and barriers to delegation: knowing what and how to delegate – the different delegation styles

DAY 8: Developing the Key Players: From Performance Appraisal to Performance Management

  • Successful performance appraisal: the essential ingredients and the benefits
  • Leading performance appraisal forward to performance management
  • Teleological thinking and target setting
  • Agreeing and working towards objectives
  • Building on success and recognising achievement
  • Dealing with performance gaps
  • Everyday coaching as a performance management tool
  • Coaching styles and behaviours
  • The leader as a mentor

DAY 9: Key Communication Skills of Leaders

  • The essentials of effective interpersonal communication in the leadership role
  • Personal communication skills: confidence, clarity, understanding and trust
  • Communicating successfully with the team, with colleagues and with stakeholders
  • Understanding assertiveness in leadership
  • Using assertiveness to achieve win-win outcomes
  • Communicating effectively in difficult situations

DAY 10: Leadership Strategies, Ongoing Success and Tools for Building a Learning Environment

  • Defining a learning organisation
  • The benefits of creating a learning environment and steps to achieving this
  • Creating opportunities for team members to develop experience and confidence for ongoing success
  • Managing and leading change: creating a shared vision
  • Leading successful change in modern business
  • Action planning for return to work: seminar members will develop an action plan of Personal Leadership Actions they intend to apply on return to work

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Date & Location

Date : 27 November 2022

Duration : 5 days

Place : Kuala Lumpur

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Date : 25 September 2022

Duration : 5 days

Place : Istanbul

Join This Course Now

Date : 27 February 2022

Duration : 5 days

Place : Munich -Germany

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