Managerial & Behavioural Skills For Office Managers & Secretaries

Course Code: SO06

►Course Objective

 

  • Have a series of skills which will enhance productivity.
  • Have more positive attitude towards increased responsibility.
  • It would act as a refresher to all the organizing skills, which were left behind during the daily firefighting activities.
  • To be able to define effective communication and the best way to manage the office.

 

►Target Audience

 

  • Administrators
  • assistant administrators
  • and secretaries.
  • Also, those with the potential of becoming administrators.

 

►Course Outline

 

Day 1

  • Office Management
  • Desk Management

 

Day 2

  • Managing the Telephone
  • Managing Your Email
  • Managing Meetings

 

Day 3

  • Delegation Skills
  • Communication Barriers

 

Day 4

  • Positive Attitude
  • Technology & Modern Office Management

 

Day 5

  • Effective Time Management
  • The Planning Process
  • Emotional Intelligence


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Date & Location

Date : 06 February 2022

Duration : 5 days

Place : Riyadh

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Date : 08 May 2022

Duration : 5 days

Place : Kuala Lumpur

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Date : 20 November 2022

Duration : 5 days

Place : Jakarta

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