List the main functions in Human Resources Management (HRM)
Defend the new roles of modern HRM
Apply the functions of recruitment and selection and follow the main steps in attracting and hiring qualified candidates
Describe the different steps in the training and development cycle
Explain the roles and responsibilities of HRM in designing and implementing a performance management system
Demonstrate understanding of a complete compensation management system
Target Audience
HR professionals or those who are about to start a career in HR. The course is also beneficial for experienced officers and managers in HR who wish to update their knowledge and skills about the latest techniques in the various human resources functions.
Course Outline
Human Resources Management (HRM)
Definitions and objectives of HRM
The main functions in HR
Characteristics of effective HR management
HR new roles: HR as business partner
Examples of HR organization charts
Competency based HRM
Overview of competency theory
Types of competencies
The importance of competencies
Sample competency frameworks
Recruitment and selection
Recruitment versus selection
Defining requirements and attracting qualified candidates
Latest trends in sourcing channels
Types of assessment
Reliability of assessment methodologies
Types of interviews
Competency based interview structure
The selection decision
Training and development
Identification of training needs
Design and delivery of training
Developing and evaluating relevant training objectives
Training matrixes
Effectiveness of delivery methods: the international benchmarks
Evaluation of training effectiveness
Performance management
The performance management cycle
The main components of performance management
Performance management versus performance appraisal
Management by objectives
Setting up a competency based performance management system