Assessment, Interviewing techniques and Analysis
Course Code: ML202
Introduction to Assessment and Analysis
- Understanding the importance of assessment and analysis in decision-making.
- Overview of different assessment methods and their applications.
- Introduction to interviewing techniques for data collection.
Types of Assessments
- Formative vs. summative assessments.
- Needs assessments for program development.
- Diagnostic assessments for problem-solving.
Data Collection Techniques
- Surveys and questionnaires: Design, distribution, and analysis.
- Observations and fieldwork: Ethical considerations and best practices.
- Using secondary data sources and databases for analysis.
Qualitative and Quantitative Analysis
- Introduction to qualitative research methods.
- Quantitative analysis techniques: Descriptive vs. inferential statistics.
- Using software tools for data analysis.
Introduction to Interview Skills and Techniques
- What are Interview Skills and Techniques?
- Importance and benefits of Interview Skills and Techniques
- Difference between Interview Skills and Techniques
- Differentiate between soft and technical skills
Importance of Interview Techniques
- Hiring the right fit for the organisation
- Promoting growth and success for an employee
- Understand the position you are hiring for
- Understanding the role and responsibilities
Types of Interviews
- Structured interview – To ask the questions set in advance
- Semi-Structured interview – To ask questions based on candidate’s response
- Unstructured interview – Having a list of topics but no questions to ask
- Screening – Preliminary assessment of the candidate’s profile
- Initial Discussion and fact-finding – Exploring skills, experience, and cultural fit
- Telephonic Connect – In the interest of time and resources telephonically connect with the candidate
- Behavioural – Interview to assess behavioural competencies to match the job requirement
- Individual / Face to Face interview – Upon initial screening and finding fitment
- Group/ Panel interview – Basis initial confirmation schedule interview with stakeholders
Planning and Preparing for the interview
- Gathering needs from the hiring manager or department
- Preparing job description
- Analysing the candidate profile
- Making repository of questions
- Collaborating with line managers
- Aligning interview questions with the competency required
- Schedule time for the interview and stick to the timelines
Managing and Conducting the Interview
- Identifying candidate type
- Conducting the interview ( interviewer is the face of the organisation)
- Create a welcoming atmosphere
- Collecting candidate information
- Making notes during the interview
- Give chance to the candidate to ask any question
- Provide a timeline to come back
- Closing the interview
Skills Required for Interviewing a Candidate
- Assess the candidate’s body language
- Maintaining appropriate tone while interviewing
- Being attentive and displaying active listening
- Being unbiased during the interview
- Giving positive feedback
Evaluation and Decision Making
- Maintaining a record of the interview, reviewing feedback
- Using the scorecard during the interview- considering competency and other aspects
- Referring interview notes
- Making the decision
- Checking references
FAQ’s, Roleplays, Case studies and Discussions
- Meet experts who have been doing successful interviews and hiring
- Read Case studies of typical aspects where interviews go right/ wrong
- Participate in role-plays in triads to experience the interview skills and get feedback from experts
Create a repository of questions, define do’s and don’ts (Group activity) and implement them in your organisation
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