Advanced Manpower Planning & Organization Training
Course Code: HR105
INTRODUCTION
This unique course provides participants with all they need to know about the new manpower planning cycle –now called Human Resource Planning (HRP). This has become the fastest growing and most dynamic area in today’s Human Resources Departments. In some organizations, its value is fully recognized and it becomes a department in its own right. The new manpower planning requires a complete set of new skills, tools, and software. This advanced program will show you what needed and what results can be achieved.
Course Objective
- Gain advanced strategies, technologies and concepts for manpower planning.
- Conduct and draw conclusions from trend analysis that enhances HR manpower systems.
- Effectively handle functions related to manpower that cause issues
- Utilize new software for manpower planning and scheduling.
- Identify and use ways new ways of determining time-off allotments
- Know how to use vacation and schedule bids to improve planning processes
- Recognize the metrics that drive bad behavior and how to avoid them
- Learn how to measure schedule efficiency
- Effectively communicate and partner with operations.
Course Outline
Trend Analysis
- Steps for detecting and analyzing trends
- Trend analysis tips
- Trends to look for
- Trends for manpower inventory, job analysis, resourcing, and manpower scheduling
Analysis of Work and Job Descriptions is an Introduction to Performance Improvement:
- Job analysis and its importance in modern organizations.
- Analysis of work and administrative performance.
- Methods of analyzing jobs in various organizations.
- Methods of work analysis.
- Describe functions and build optimal performance levels.
Planning and Developing The Human Resources Career Path:
- The importance of career planning in organizations.
- The main variables affecting career planning.
- Responsibility of career planning.
- The used methods to discover career paths.
- Track maps or staff ladder.
- Career management.
Advanced Planning Processes
- Shift selection
- Vacation bidding
- Inventory
- Determining time-off alotments
- Time-of requests
- Ranking of agents
- Shift differential
Advanced Strategies
- Recruitment strategies
- Retention strategies
- Balancing supply and demand within the requirements of localization
- Exploring approaches that supply results
Managing Related Manpower Functions
- Carryover forecasting
- 24/7 scheduling
- Disaster recovery and business continuity
- Non-phone workloads
Software programmes for manpower planning
- New technologies and software for manpower planning
- The importance of the plan and its image within the organization and how technology can assist in this process
Performance Measures
- Forecast accuracy
Other Processes
- Effective planning and communication meetings
- Advanced long-term planning
- Participant issues that have not been covered
The Cost Of The Training Program Includes The Following:
- Scientific article on flash memory.
- Training Room.
- Training.
- Coffee break.
- The training bag includes all the tools for the course.
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