Course Code Training Course Start Date Duration Location
CS16 skills of dealing with public complaints

11 May 2025

20 July 2025

19 October 2025

5

5

5

Amman

Istanbul

Kuala Lumpur

CS17 Efficiency and excellence in call centers technology management

14 April 2025

17 August 2025

05 October 2025

10

10

10

Amman

Istanbul

Kuala Lumpur

CS18 Customer Relationship Management (CRM)

12 May 2025

18 August 2025

06 October 2025

5

5

5

Kuala Lumpur

Istanbul

Doha

CS26 Achieve customer satisfaction strategy from the perspective of the total quality

12 January 2025

21 September 2025

19 May 2025

10

10

10

Dammam

Istanbul

Bali

CS29 Medical Receptionist

11 February 2025

29 December 2025

5

5

Kuala Lumpur

Istanbul

CS32 Service Desk Senior Analyst (SDSA)

05 January 2025

28 December 2025

5

5

Alexandria

Istanbul

CS36 Integrated system to customers service and clients and excellence in the quality of service in accordance with the total quality approach

17 February 2025

13 July 2025

02 November 2025

5

5

5

Munich -Germany

Istanbul

Kuala Lumpur

CS46 Measuring customers satisfaction techniques

01 June 2025

21 September 2025

5

5

Kuala Lumpur

Istanbul

CS48 Integrated skills in VIPs service within the government institutions and the private sector

25 May 2025

16 November 2025

5

5

Amman

Istanbul

CS34 The challenges and pressures facing quality assurance in customer service

26 January 2025

04 May 2025

20 July 2025

5

5

5

Manama

Istanbul

Beirut