
| Course Code | Training Course | Start Date | Duration | Location |
|---|---|---|---|---|
| CS16 | skills of dealing with public complaints |
11 May 2025 20 July 2025 19 October 2025 |
5 5 5 |
Amman Istanbul Kuala Lumpur |
| CS17 | Efficiency and excellence in call centers technology management |
14 April 2025 17 August 2025 05 October 2025 |
10 10 10 |
Amman Istanbul Kuala Lumpur |
| CS18 | Customer Relationship Management (CRM) |
12 May 2025 18 August 2025 06 October 2025 |
5 5 5 |
Kuala Lumpur Istanbul Doha |
| CS26 | Achieve customer satisfaction strategy from the perspective of the total quality |
12 January 2025 21 September 2025 19 May 2025 |
10 10 10 |
Dammam Istanbul Bali |
| CS29 | Medical Receptionist |
11 February 2025 29 December 2025 |
5 5 |
Kuala Lumpur Istanbul |
| CS32 | Service Desk Senior Analyst (SDSA) |
05 January 2025 28 December 2025 |
5 5 |
Alexandria Istanbul |
| CS36 | Integrated system to customers service and clients and excellence in the quality of service in accordance with the total quality approach |
17 February 2025 13 July 2025 02 November 2025 |
5 5 5 |
Munich -Germany Istanbul Kuala Lumpur |
| CS46 | Measuring customers satisfaction techniques |
01 June 2025 21 September 2025 |
5 5 |
Kuala Lumpur Istanbul |
| CS48 | Integrated skills in VIPs service within the government institutions and the private sector |
25 May 2025 16 November 2025 |
5 5 |
Amman Istanbul |
| CS34 | The challenges and pressures facing quality assurance in customer service |
26 January 2025 04 May 2025 20 July 2025 |
5 5 5 |
Manama Istanbul Beirut |