| Course Code | Training Course | Start Date | Duration | Location |
|---|---|---|---|---|
| CS11 | analysis of Customer complaints |
05 January 2025 02 November 2025 |
5 5 |
Cairo Amman |
| CS14 | Customer Service |
03 February 2025 20 July 2025 16 November 2025 |
15 15 15 |
London Cairo Rabat |
| CS19 | development of employees reception skills and the front deskes |
18 May 2025 24 August 2025 21 September 2025 |
5 5 5 |
Cairo Alexandria Amman |
| CS23 | Dealing with complaints and customer objections |
29 June 2025 20 November 2025 25 August 2025 |
5 5 5 |
Kuala Lumpur Cairo Amsterdam |
| CS24 | Service Excellence |
26 January 2025 13 April 2025 20 July 2025 |
5 5 5 |
Sharm El-Shaikh Dubai Cairo |
| CS28 | policies of Attract and retrieval the customers |
26 January 2025 07 December 2025 |
10 10 |
Kuala Lumpur Cairo |
| CS33 | International standards in the quality of customer service |
27 January 2025 20 July 2025 21 December 2025 05 January 2025 20 July 2025 |
15 15 15 15 15 |
London Cairo Rabat Cairo Amman |
| CS37 | Effective administrative communication for clients service |
09 February 2025 13 July 2025 13 October 2025 |
5 5 5 |
Kuala Lumpur Cairo London |
| CS38 | skills of Dealing with diverse and difficult personalities |
06 April 2025 27 July 2025 05 October 2025 |
5 5 5 |
Cairo Alexandria Muscat |
| CS39 | Customers relationship management in the insurance sector |
05 October 2025 05 October 2025 |
5 5 |
Kuala Lumpur Cairo |