Housekeeping and Hospitality
Course Code: PR 42
Course Objective
- Help to prepare the participants to meet the challenges associated with the housekeeping department.
- Provide an overview of the key issues of housekeeping and maintenance management.
- To understand the theoretical and practical knowledge that constitutes the work of housekeeping
- To illustrate the complexities and demands of working in the industry through the scope of housekeeping
Target Audience
- The people who works in the hospitality field.
- Anyone who interested to be part of hospitality industry.
Course Outline
- The Role of Housekeeping in Hospitality Operations.
- Planning and Organizing the Housekeeping Department.
- Housekeeping Human Resources Issues.
- Managing Inventories .
- Controlling Expenses .
- Safety and Security .
- Managing an On-Premises Laundry.
- Guestroom Cleaning.
- Public Areas and Other Types of Cleaning.
- Ceilings, Walls, Furniture and Fixtures.
- Bed, Linens and Uniforms.
- Carpets and Floors.
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