Performance Management
Course Code:
MN18
Course Objective
- Increased enthusiasm to tackle challenges
- A proactive approach to leading value-added change
- Application of best practices that other managers would want to emulate
- Measurable impact on employee performance
- New behaviors that accelerate high performance
- Increase collaborative problem solving and innovation
Target Audience
This course will mainly benefit to purchasing managers, senior buyers, project managers, civil engineers, construction managers, contractors, sub-contractors, site engineers, senior management, and government agencies, architects, construction professionals, and anyone responsible for purchasing at a senior level who seeks to enhance their skills further.
Course Outline
DAY 1
Leaders of the Future
- Not all managers are leaders
- The purpose of leadership
- A new view of leadership
- Leadership styles: the importance of context
- The impact of leadership on performance
- Leadership in a fast changing world
- Creating meaning and purpose
- Essential ingredients of a high-performance organization
DAY 2
Hiring, On-boarding and Training Future Leaders
- Attracting the best talent: benchmark practices
- Understanding future new-hires: welcome to the age of Millennials
- The biochemical basis of productive employees
- Finding and hiring the best talent
- Spotting and avoiding the narcissist
- New approaches to on-boarding
- Creating purpose and a focus for employee engagement
- Developing a career path and plan
DAY 3
Leveraging Talent
- Engaging employees in setting direction
- Filling employee’s psychological bucket
- Driving improved performance by applying the Pygmalion principal
- Improved performance management practices
- Boosting performance through raised expectations
- Coaching and mentoring that boosts confidence, relationships and performance
- Conducting robust discussions that uncover the root cause and solutions of vexing issues
DAY 4
Powering Your Team to High Performance
- New approaches to teamwork
- Structures that will boost performance
- Elements of effective teams
- How decisions should be made
- Changing your measurement system to build commitment and enthusiasm
- Achieving alignment with the corporate vision and mission
- Identifying a “balanced” set of key performance indicators
- Recognition and rewards
DAY 5
Leading the Charge!
- Becoming an agent of change
- Building a model for influencing change: lessons from the eagle
- Five alternative strategies in dealing with conflict
- Choosing the best approach for your situation
- Understanding and leveraging your power base
- The power of humility
- Getting into the head and heart of those who are intransigent
- Producing win-win outcomes
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