Cargo Skills and Procedures for Professionals

Course Code: CL02

Course Objective

▪ Understand the specific air cargo ‘language’ and terms

▪ Outline the end-to-end process overview of air cargo transportation from booking up to delivery to the consignee

▪ Use IATA’s The Air Cargo Tariff and Rules (TACT) manuals for specific country and carrier regulations

▪ Apply the correct cargo acceptance procedures

▪ Understand the conditions of carriage

▪ Complete an air waybill, the official contract of carriage

▪ Calculate air transportation charges

▪ Provide a basic customer service skills set to participants


Target Audience

  • This course will mainly benefit to purchasing managers, senior buyers, project managers, civil engineers, construction managers, contractors, sub-contractors, site engineers, senior management, and government agencies, architects, construction professionals, and anyone responsible for purchasing at a senior level who seeks to enhance their skills further.


Course Outline

Day 1 – Air Cargo Industry Regulations

  • Air Cargo Agency
  • TACT Manual Overview
  • Aircraft Structure & Loading Limitations
  • Handling Facilities: Airports & Cargo Terminal

Day 2 – Cargo Booking Process

  • Customer Service Excellence
  • Cargo Acceptance
  • Cargo Security Overview

Day 3 – Cargo Rates & Charges

  • TACT Manual
  • Chargeable Weight
  • Currencies
  • Minimum Charges
  • General Cargo Rates

Day 4 – Cargo Process & Documentation

  • Shipment Documentation
  • Export/Import Documentation

Day 5 – The Airway Bill

  • Condition of Carriage Overview
  • Loading/Unloading
  • Cargo Build-Up Process

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Date & Location

Date : 03 March 2019

Duration : 5 days

Place : Jakarta

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Date : 12 May 2019

Duration : 5 days

Place : Kuala Lumpur

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Date : 01 September 2019

Duration : 5 days

Place : Istanbul

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