After completing this course you will have a thorough understanding of competitive advantages, strategic plans, activities and critical decisions that are required when managing operations in an organization. You will know the characteristics of an operations manager and the relationship between operations, productivity and competitiveness. This course will help you gain a good knowledge of inventory and quality management.
This course will mainly benefit to purchasing managers, senior buyers, project managers, civil engineers, construction managers, contractors, sub-contractors, site engineers, senior management, and government agencies, architects, construction professionals, and anyone responsible for purchasing at a senior level who seeks to enhance their skills further.
Day 1 – Operations Management
Operations management: introduction
Definition – operations management
Operations management: distinction between manufacturing and service organizations
Characteristics of operations managers
Operations management: relationship between operations, productivity and competitiveness