Advanced techniques of administrative investigations and disputes

Course Code: LT02

Course Objective
Upon successful completion of the program, a graduate will:

  • Complete all work in a manner consistent with professional ethics and practice, mediation process and skills, a respect for self, others, and relevant law and legislation.
  • Recognize and analyze conflict situations.
  • Select and apply appropriate conflict resolution and negotiation skills and techniques to enable parties to prevent and/or resolve conflicts.
  • Create and implement personal and professional development plans to achieve ongoing competence in the practice of mediation and/or alternative dispute resolution professional practice.
  • Analyze and produce documents required in the practice of mediation and/or alternative dispute resolution.
  • Collaborate with colleagues, clients, and community to enhance professional working relationships.
  • Apply knowledge of specialized substantive and procedural laws as they relate to mediation and/or alternative dispute resolution.
  • Use management and administration skills in mediation and/or alternative dispute resolution practice.
  • Conduct interviews to gather, screen, and disseminate information required in mediation and/or alternative dispute resolution situations.
  • Explain the process, principles, techniques and significance of mediation and/or alternative dispute resolution and how they apply to family disputes.

 

Target Audience

  • Those working in large or small organizations, government and commercial entities, or as entrepreneurs
  • Contract administrators, subcontractors, procurement managers, project managers, quality assurance personnel, and others looking to advance their career
  • Engineering, law, business, paralegal professionals and others wishing to enter this field

 

Course Outline

DAY 1: Module I – Mastering Project Management

What is ADR? What are its purposes?

  • ADR under Nigerian Law
  • Approaches to Negotiation
  • Introduction to Mediation

DAY 2: Mediation skills

  • Advanced mediation skills
  • Introduction to Restorative Justice

DAY 3:

  • Designing ADR and RJ systems in Middle East
  • Evaluating the Judiciary for ADR and RJ (elicitive, facilitated, discussion)

DAY 4:The Role of the Mediator

  • The Mediation Process & Role of the Mediator.
  • Coming to an Agreement

DAY 5: Business Disputes

  • Settlement Issues in the Business Sector
  • Business and Personal Disputes
  • Conflict Management


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Date & Location

Date : 17 March 2019

Duration : 5 days

Place : Kuala Lumpur

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Date : 18 August 2019

Duration : 5 days

Place : Istanbul

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