Preparing & Developing Training Specialist & Coordinators

Course Code: HR19

Course Objective

  • Describe the training cycle and its application in the modern training and development department (knowledge)
  • Discuss the limitations and advantages of a competency based approach to training (comprehension)
  • Calculate a training cost benefit and/or a training return on investment (ROI) (application)
  • Differentiate between training, learning and talent management (analysis)
  • Design a course outline utilising Blooms taxonomy for educational objectives (synthesis)
  • Defend training decisions based on cost-benefit analysis (evaluation)


Target Audience

Human Resources managers and senior professionals, specialists, team leaders, and business partners in the function who seek to broaden their knowledge and improve their skills in the key functions of HR as well as those who are responsible for evaluating HR and its effectiveness in the organization. The course is also suitable for those employees who are targeted for development or promotion within the HR function.


Course Outline

DAY 1: The Role and Function of Today’s Training Departments

  • Introduction and program objectives
  • Why do we need to train anyone?
  • The role of training and activities covered
  • Roles in training – exercise
  • The training cycle (Analysis, Design, Develop, Conduct, Evaluate)
  • How Adults Learn: Andragogy
  • The Conscious Competence Model
  • Assessing your own learning style

DAY 2: Training Needs Analysis (TNA) and Competency Based Training (CBT)

  • What is training needs analysis?
  • Identifying and meeting learning needs
  • How TNA techniques helped – case study
  • TNA practical exercise
  • How to prioritise training needs
  • Brief overview of DIF analysis
  • Competency based training (CBT) – the debate
  • How competencies are constructed –practical exercise

DAY 3: Learning Objectives & Testing

  • Understanding learning objectives
  • Learning strategies
  • Writing objectives using bloom’s taxonomy
  • Revised taxonomy
  • The role of testing in training
  • Key properties that psychometric tests should have
  • Personality questionnaires and their limitations
  • Aptitude and ability tests

DAY 4: Training Evaluation – Completing the Cycle 

  • What is training evaluation
  • Kirkpatrick’s Levels of Evaluation
  • Measurement
  • Reaction evaluation – end of course reviews
  • The performance grid
  • Showing the benefit of evaluated training – formula to use
  • Calculating a Cost-benefit
  • Return on Investment (ROI)

DAY 5: Talent Management & Essential Training Administration Issues

  • Talent management – explored
  • Succession Planning, Mentoring & Coaching
  • Nationalisation Programmes
  • Managing the training function
  • Training records and administration
  • External and/or internal training decisions
  • Training room set-up
  • Personal Action Planning

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Date & Location

Date : 29 March 2020

Duration : 5 days

Place : Kuala Lumpur

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Date : 13 September 2020

Duration : 5 days

Place : Istanbul

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