Preparing & Developing Training Specialist & Coordinators
Preparing & Developing Training Specialist & Coordinators
Course Code:
HR19
Course Objective
Describe the training cycle and its application in the modern training and development department (knowledge)
Discuss the limitations and advantages of a competency based approach to training (comprehension)
Calculate a training cost benefit and/or a training return on investment (ROI) (application)
Differentiate between training, learning and talent management (analysis)
Design a course outline utilising Blooms taxonomy for educational objectives (synthesis)
Defend training decisions based on cost-benefit analysis (evaluation)
Target Audience
Human Resources managers and senior professionals, specialists, team leaders, and business partners in the function who seek to broaden their knowledge and improve their skills in the key functions of HR as well as those who are responsible for evaluating HR and its effectiveness in the organization. The course is also suitable for those employees who are targeted for development or promotion within the HR function.
Course Outline
DAY 1: The Role and Function of Today’s Training Departments
Introduction and program objectives
Why do we need to train anyone?
The role of training and activities covered
Roles in training – exercise
The training cycle (Analysis, Design, Develop, Conduct, Evaluate)
How Adults Learn: Andragogy
The Conscious Competence Model
Assessing your own learning style
DAY 2: Training Needs Analysis (TNA) and Competency Based Training (CBT)
What is training needs analysis?
Identifying and meeting learning needs
How TNA techniques helped – case study
TNA practical exercise
How to prioritise training needs
Brief overview of DIF analysis
Competency based training (CBT) – the debate
How competencies are constructed –practical exercise
DAY 3: Learning Objectives & Testing
Understanding learning objectives
Learning strategies
Writing objectives using bloom’s taxonomy
Revised taxonomy
The role of testing in training
Key properties that psychometric tests should have
Personality questionnaires and their limitations
Aptitude and ability tests
DAY 4: Training Evaluation – Completing the Cycle
What is training evaluation
Kirkpatrick’s Levels of Evaluation
Measurement
Reaction evaluation – end of course reviews
The performance grid
Showing the benefit of evaluated training – formula to use
Calculating a Cost-benefit
Return on Investment (ROI)
DAY 5: Talent Management & Essential Training Administration Issues