Define a competency and understand the distinction between competencies, skills and tasks
Differentiate between Leadership competencies, Technical competencies and Behavioural competencies
Link competencies to organisational objectives and values – manage not only what staff do but how they do it
Use competencies for recruitment and assessment
Develop a learning organisation using the technique of knowledge management
Develop ideas for the introduction of techniques for employee empowerment and engagement
Develop a healthy relationship between HR and the line management team
Target Audience Human Resources managers and senior professionals, specialists, team leaders, and business partners in the function who seek to broaden their knowledge and improve their skills in the key functions of HR as well as those who are responsible for evaluating HR and its effectiveness in the organization. The course is also suitable for those employees who are targeted for development or promotion within the HR function.
DAY 1: The Links Between HR and Competencies
What are competencies?
What support should managers; team leaders and supervisors get from HR?
And what should they take responsibility for themselves?
Values, Strategy and HR
Different methods of developing a competency framework – behavioural event interviewing, repertory grid interviews, top management judgement, focus groups
An HR Management Framework Based on Competencies
Technical, Behavioural and Leadership Competencies