Identify the strategic significance of training through emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors.
List the strategic, tactical and administrative competencies of the training professional.
Use appropriate methods to conduct a Training Needs Assessment (TNA).
Examine ways to select internal trainers and Subject Matter Experts (SMEs) and to hire external consultants.
Demonstrate the success of training at all evaluation levels - from reaction to Return on Investment (ROI).
Target Audience
Training and development professionals involved in the process of training needs analysis.
Coordinating and organizing training courses.
Evaluating the results of training.
Course Outline
Day 1
The Strategic Framework of Training: An Overview
The Role of a Training Department
Approaches Aligning Training with Strategy:
From Top-Down to Pulse-Taking
Marketing Training within the Organization:
Training Preparations
Guidelines for Promotional Material
Your Training Announcement Template
Partnering with Managers and Supervisors:
The Style Inventory
Planning, Preparation, Presentation and Follow-Up With Managers and Supervisors
Day 2
Competencies of the Training Manager/Coordinator
Competency Defined: The Iceberg Metaphor
Competency: Components and Types
Strategic and Tactical Competencies
Planning and Administrative Competencies
Overview of the 2013 ASTD Competency Framework
Day 3
The Role of the Training Professional in Training Needs Assessment (TNA)
The Training Assessment Process
Why Identify Needs?
Data Collection Methods: Quantitative and Qualitative
Approaches to Identifying Needs
Advantages and Disadvantages of Quantitative and Qualitative Methods
Day 4
Selecting Subject Matter Experts (SMEs)
Qualifications for Internal Trainers
Internal Trainer Selection Process
Feedback and Coaching Template for Internal Trainers