This intensive 12-day program equips participants with the expertise to administer and secure a Microsoft 365 environment while managing devices, identities, and applications.
It prepares learners for two Microsoft certifications:
Microsoft Certified: 365 Endpoint Administrator Associate (Exam MD-102)
Microsoft Certified: 365 Administrator Expert (Exam MS-102)
By the end of the course, participants will be able to:
Deploy, configure, and manage Microsoft 365 services and policies.
Administer identities, roles, and security in Microsoft 365.
Implement compliance, information governance, and threat protection.
Manage modern device deployment and application lifecycle with Microsoft Intune.
Monitor, troubleshoot, and optimize Microsoft 365 services.
Confidently sit for and pass MD-102 and MS-102 certification exams.
Day 1: Modern Device Deployment & Windows 365 Overview
Endpoint Administrator role overview
Windows 365 and Azure Virtual Desktop fundamentals
Planning device enrollment strategies
Windows Autopilot deployment scenarios
Day 2: Device Enrollment & Configuration
Enroll devices into Microsoft Intune
Configure device compliance policies
Conditional Access integration
Managing device profiles
Day 3: Application Management
Adding, deploying, and updating applications in Intune
Microsoft Store for Business apps
App protection policies (MAM)
Office app deployment
Day 4: Device Security & Endpoint Protection
Windows Update for Business configuration
Endpoint security profiles and baselines
Defender for Endpoint integration
Remote wipe and device retirement
Day 5: Monitoring, Reporting & Troubleshooting
Monitor device health and compliance
Endpoint analytics
Troubleshooting enrollment and app deployment
MD-102 exam preparation session
Day 6: Microsoft 365 Identity & Access Management
Overview of Microsoft 365 admin roles
Azure AD (Entra ID) identity management
Password policies & authentication methods
Role-Based Access Control (RBAC)
Day 7: Microsoft 365 Security & Compliance
Microsoft Defender for Office 365
Safe Links & Safe Attachments policies
Security defaults and MFA enforcement
Insider risk management
Day 8: Threat Protection & Compliance Solutions
Data Loss Prevention (DLP) policies
Information Protection and sensitivity labels
eDiscovery and audit logging
Communication compliance
Day 9: Microsoft 365 Collaboration Services
Exchange Online management
SharePoint Online site and permission management
Microsoft Teams policies and configurations
OneDrive for Business administration
Day 10: Service Health, Monitoring & Reporting
Microsoft 365 Service Health dashboard
Message center & change management
Troubleshooting Microsoft 365 services
Reporting with Microsoft 365 usage analytics
Day 11: Exam Preparation – MS-102 & MD-102
Key topic review and knowledge gaps
Practice exam questions and labs
Exam readiness assessment
Day 12: Capstone Lab & Final Review
Full scenario: Deploying and securing Microsoft 365 & endpoints
Hands-on configuration of policies, apps, and security
Q&A and final readiness check
Certification exam scheduling guidance